Shipping Info

Q. Do you offer discreet shipping and billing?

A. Yes, in fact we take privacy very seriously. All orders are shipped in a discreet box with a plain shipping label that reads CA LOGISTICS so your privacy stays under wraps! The charge on your billing statement will be conveniently displayed as “QUICK FIX LLC” to ensure maximum privacy.

Q. What if my package is delayed due to weather related issues like snow/rain/sleet etc?

A. Please note all orders delayed due to weather related circumstances are non refundable, FedEx nor Quickfixsynthetic.com can be responsible for delays beyond our control including acts of nature such as snow, sleet, rain, fire, wind, fog etc so please check the weather prior to ordering and understand FedEx does their best to deliver all packages on time and will not refund the shipper due to weather delays.

Q. HOW SOON WILL MY ORDER SHIP AFTER IT IS PLACED?

A. Here at quickfixsynthetic.com we move fast to ensure you get your package on time. Currently, our shipping department releases orders for transit three times daily Monday-Friday.

All orders placed by 6pm EST, including express overnight, will ship on the same business day. All orders placed after 6pm EST will ship the following business day. Currently, we do offer Saturday delivery in most areas. Please call our office if you believe you reside in a rural area so that we can make sure we can deliver to your residence. We are proud to offer Pay Pal on our site, Buy Quick Fix synthetic urine with your Pay Pal account today!

We currently offer some key features for delivery to accommodate our client’s needs. Here is a list of our extended services: (1) P.O. BOXES DELIVERY, (2) shipping to a FedEx office location near your house, and (3) hold for pick up at the United States postal centers are available. All orders placed via the web or telephone will be accompanied by a tracking number and receipt sent via email so that you can track your purchase. Please be sure all names match the residence to ensure delivery. All orders under $60 USD will not require a signature and will be left in your mailbox or on your porch. All orders over $60 will require an indirect signature upon delivery. Please note overnight shipping orders do require a signature from the card holder, if you fail to sign or pick up your package and it is returned we will refund your order minus the shipping fee paid.

We currently ship to all 50 states, Canada, and Puerto Rico only. Please contact our office for a shipping quote if you reside outside the continental U.S.

Q. WHAT IF I AM NOT SURE WHICH SHIPPING OPTIONS TO CHOOSE?

A. No need to guess, we can give you an exact delivery date. Simply call us directly at 1-866-420-4574 and our experienced shipping department will help you select the best shipment option based on your needs. We are also here to answer any questions you may have on the product itself.

Q. WHAT’S OUR RETURN POLICY?

A. All synthetic urine sales are final and nonrefundable. Once the purchase has been shipped, it cannot be resold to another party. Please make sure you double-check your cart prior to checkout. Any lost or damaged orders must be reported within 72 hours of scheduled delivery or delivery. Once we are notified of any damaged or lost product, we will investigate the situation and act accordingly to ensure customer satisfaction. Please note all soggy boxes must still be returned to us to receive a refund if you claim the package has leaked so do not discard your proof.

Q. WHAT ABOUT REFUNDS ON FAILED CLAIMS?

A. If used according to the directions, products will be effective in delivering negative nicotine readings on nicotine pre-employment tests. If you test positive for nicotine on a pre-employment nicotine test we will refund your purchase price, up to the price listed on our website. Please allow 1 week to process your return.